FAQ's / Help

Video Surgeon is supported by a 24/7 Help Desk, with a ticket system. Our response times are 1 business day. Just below on this page are some of the most common FAQ's. The Help Desk contains a knowledge base and a more extensive list of FAQ's. It also contains the most recent versions of Video Surgeon that can be downloaded at your convenience.

Q1. What are the system requirements for Video Surgeon?

A1. Video Surgeon runs on any Windows XP or Vista Machine. Although it may run on older Window's operating systems, we do not guarantee or support such installations. Video Surgeon requires minimal memory and processing power. The installation file size is less than 10Mb.

Q2. Does Video Surgeon run on a MAC?

A2. Currently, Video Surgeon is a Windows only product. We anticipate developing a MAC version at some point in the future.

Q3. Is there a limit to the number of computers, on which Video Surgeon can be installed by a customer?

A3. A purchase of Video Surgeon includes the license rights to install it on up to three computers.

Q4. What is the difference between the demo or trial version and the licensed version?

A4. The demo/trial version is a fully functional version that will expires in 14 days.

For more FAQ's or to submit a support ticket please go to our Help Desk.