Guarantee

Video Surgeon is sold with a 90 day, 100% money-back guarantee. If you are not satisfied, for any reason, please emails us at: refund{at}videosurgeon.net and request a refund.

If you purchased the CD version of the software you will be required to return the CD. All softare for which a refund is issued will be de-activated and the software will thereafter, only work in the demo or trial mode.

Video Surgeon’s parent company, Todd, Michael & James is a member of the Better Business Bureau’s Online Assurance Program. We stand behind our guarantee. We assure you that all refund requests are handled expeditiously and professionally and are truely, hassle free.

Here is what one of our customers said about our guarantee:

I absolutely do not mind if you use all or part of the quote in the previous e-mail or this one. Please do not take this wrong, but there are so many time that a "100% guarantee" gives you about a 50 / 50 shot of ever seeing your money again due to some catch. Again, thank you for the professional, prompt, and courteous way in which you handled my refund.
–P. Michaels, Florida